Privacy Policy

Arrow Order (package com.sjnd.arrow.puzzle) · Effective 29 September 2026

Arrow Order is an offline puzzle game with no accounts. Your progress, hearts, hints and settings are stored only on your device. We use Google services for anonymous usage statistics, crash reports, remote settings, ads and in-app purchases, as described below.

Who we are

Arrow Order is published by Brilliant Vidhyalaya ("we"). Contact: sahajanandswami28@gmail.com.

Data that stays on your device

Level progress, stars, scores, hearts, hint balance, the game in progress and your settings are saved in the app's private storage. We do not receive this data. If Android backup is enabled on your device, Android may include this game data in your personal Google backup so it can be restored on a new phone.

Data collected by services we use

Service (Google)What it receivesWhyYour control
Firebase AnalyticsGame events such as "level started", "level completed" or "hint used" with the level number, difficulty and board size; device model and OS; app-instance ID; approximate region derived from IPUnderstand how levels play and balance their difficultySettings → "Share usage analytics"; Settings → "Delete analytics data"
Firebase CrashlyticsCrash reports (code location, exception type, device state), installation IDFind and fix crashesFollows "Share usage analytics"
Firebase Remote Config, InstallationsFirebase installation ID, app versionAdjust game settings (for example heart regeneration time) without an updateRequired for the app to work; the game uses built-in defaults when offline
Google AdMob and User Messaging PlatformAdvertising ID, IP address, device info, ad interactionsShow ads that keep the game free (a banner on the menu screens, an occasional ad between levels, and optional videos you choose to watch for a reward)Consent form where required by law, "Ad privacy choices" in Settings, Android's "Delete advertising ID", or buy "Remove ads"
Google Play BillingPurchase details handled by Google PlayProcess optional in-app purchases and restore them on your devicesManaged in your Google Play account

We never receive your name, email address, contacts, photos or payment details. Google processes the data above under its own privacy policy: policies.google.com/privacy.

Legal bases (EEA, UK, Switzerland)

Gameplay and purchases: performance of our agreement with you. Personalised ads: your consent, collected through the consent form where required. Analytics and crash reporting: our legitimate interest in improving the game (you can object by turning them off in Settings).

Retention

Game data stays on your device until you clear the app's data or uninstall it. Analytics event data is kept for up to 2 months. Crash reports are kept for up to 90 days. Advertising and purchase data are kept by Google according to its policies.

Your rights and data deletion

There are no user accounts, so there is no account to delete. Purchases stay linked to your Google Play account and can be restored after reinstalling.

Children

Arrow Order is not directed at children under 13 (or the minimum age in your country) and we do not knowingly collect their data.

International transfers

Google may process the service data above outside your country, protected by Google's Standard Contractual Clauses.

Security

Data sent to Google services is encrypted in transit (HTTPS). Purchase signatures from Google Play are verified in the app.

Changes

We will update the effective date above and, for significant changes, tell you in the app.